Have questions about your insurance?


When it comes to paying for counseling most people search for couples therapy covered by insurance.  It seems to be a mystery to most people whether couples therapy is covered by insurance.  We address the most commonly asked questions about insurance and payment information: 


No.  We are considered an "out-of-network" provider and do not accept any health insurance carriers as payment for counseling.  However, you may have out-of-network benefits that will cover all or part of the fee.

Will I have to pay the whole fee out of pocket?

Yes, initially.  Payment for a session fee is due at the time of service.  We understand that it can stretch your budget so we put together tools to help you pay for counseling


Tools to help you find out what's covered and how to get reimbursed


Get your insurance reimbursement faster with the Reimbursify app.

We subscribe so there is no fee to you!


Do you have an HSA or a Flexible Health Savings account?

ZIP (Formerly quadpay)

Buy a package of sessions and pay over time



How can I use my insurance to get reimbursed for the fee?

I'm an "out-of-network" provider - what that means is that Great Lakes Counseling Group does not accept any insurance as payment for a session like other healthcare providers such as your physician.  YOU MAY HAVE OUT-OF-NETWORK BENEFITS AND I CAN HELP YOU GET REIMBURSED.   

1.  Call your insurance company and find out what your out of network benefits are.  Here is an Insurance Reimbursement Worksheet to help you ask the right questions and learn more about your coverage.

2.  After you pay the fee for your session you'll receive a document called a "superbill."  The superbill has all of the information your insurance company needs to process your out-of-network claim.  

3.  You can apply for reimbursement in 2 ways: Complete the out-of-network form from your insurance company and send it with a copy of the superbill to your carrier via snail mail OR download Reimbursify and track your reimbursement on your phone or tablet.



What is Reimbursify and how will it help me get reimbursed?

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Can I use my HSA or Flexible Spending Account to cover the fee?

Mental health therapy is eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), and health reimbursement account (HRA). 


Similar to the information the insurance company needs to reimburse a provider or a patient, your superbill will have all of the information your administrator will need to allow you to use your savings account.  


In all types of therapy, an administrator may require a Letter of Medical Necessity. Therapy is not eligible for reimbursement with a dependent care flexible spending account (DFSA) or limited-purpose flexible spending account (LPFSA).


ZIP (Formerly quadpay)

ZIP offers payment flexibility 

Interest-free installment plans with no hard credit check or impact on credit.

Good couples counseling isn't cheap.  It's an investment of time and money.


We take that very seriously!


We've partnered with ZIP to help make paying for fees easier!  They offer interest-free payments in four installments over six weeks.  I offer a package of sessions so that you get the most out of the service.

Visit for more information.


Tel: 833-WE-HELP-3 | 833-934-3573


How much does couples therapy cost out of pocket?